Terms of service
These Terms of Service govern your access to and use of adasak.shop, including purchases made through the website.
By using the website or placing an order, you agree to these Terms to the extent permitted by applicable law.
Nothing in these Terms affects mandatory consumer rights that cannot legally be excluded.
1. Website
adasak.shop operates an online retail website through Shopify.
We may update website content, features, products and services from time to time.
Temporary website interruptions may occur due to maintenance, security events, technical problems or circumstances beyond our reasonable control.
2. Eligibility
By submitting an order, you confirm that you are legally capable of entering into the transaction or are acting with appropriate authority.
You must provide accurate information when placing an order.
3. Product Information
We make reasonable efforts to describe products accurately.
Product images are provided for illustration and may appear differently depending on screen settings, lighting and normal manufacturing variation.
Product dimensions or measurements may be subject to reasonable tolerances where applicable.
Nothing in this clause affects rights relating to goods that are materially different from their description.
4. Availability
Products are subject to availability.
Adding a product to a shopping cart does not reserve that product.
If we cannot supply an item after you place an order, we may cancel the affected item and issue an appropriate refund.
5. Pricing
Prices displayed on the website are the prices applicable at the time indicated, subject to correction of genuine errors as permitted by law.
The final amount payable will be displayed before the customer submits an order.
6. Orders
Submitting an order constitutes an offer to purchase the selected products.
An automated acknowledgement that an order has been received does not necessarily mean that the order has been finally accepted.
A contract is formed when the order is accepted in accordance with the checkout and confirmation process, subject to applicable consumer law.
7. Refusal or Cancellation of Orders
We may refuse or cancel an order where reasonably necessary, including where:
- A product is unavailable
- Payment cannot be authorised
- Fraud is suspected
- Incorrect information has been supplied
- A genuine pricing or technical error has occurred
- We cannot lawfully fulfil the transaction
Where payment has already been taken for a cancelled order, an appropriate refund will be issued.
8. Payment
Payment must be made using a payment method accepted at checkout.
Customers confirm that they are authorised to use the selected payment method.
Payment services may be provided by independent third-party processors.
9. Shipping
We offer free standard shipping on all orders.
Our estimated standard delivery timeframe is 15 to 20 days under normal circumstances.
Full details are contained in our Shipping Policy.
10. Delivery
Customers are responsible for providing complete and accurate delivery information.
Risk in goods passes in accordance with applicable consumer law.
We remain responsible for delivery where required by law when transportation is arranged through our normal delivery service.
11. Cancellation and Returns
Eligible UK consumers have cancellation and return rights for distance purchases.
Please see our Return and Refund Policy for detailed procedures.
Nothing in our voluntary policies limits statutory remedies for faulty or non-conforming goods.
12. Consumer Rights
Products must comply with requirements imposed by applicable consumer law.
Where goods are faulty, misdescribed or otherwise fail to conform to the contract, customers may be entitled to statutory remedies.
Any contractual term that would unlawfully remove or restrict mandatory consumer rights shall not apply.
13. Promotions and Discount Codes
Promotions may be subject to specific conditions.
Unless otherwise stated:
- Discounts cannot necessarily be combined
- Promotional offers may have validity periods
- Discounts cannot be exchanged for cash
- A discount may be withdrawn if used fraudulently
Statutory consumer rights remain unaffected.
14. Intellectual Property
Unless otherwise stated, website content belonging to adasak.shop or its licensors, including:
- Text
- Store layout
- Original graphics
- Logos
- Product descriptions
- Design elements
is protected by applicable intellectual property law.
Customers may use website content for ordinary personal shopping purposes.
Unauthorised commercial copying, republication or exploitation may be prohibited.
15. Third-Party Intellectual Property
Product names, trademarks and other intellectual property belonging to third parties remain the property of their respective owners.
Use of third-party marks does not imply ownership by adasak.shop.
16. Prohibited Use
You must not use the website to:
- Commit fraud
- Violate applicable law
- Distribute malicious software
- Interfere with website security
- Attempt unauthorised access
- Collect personal data unlawfully
- Impersonate another person
- Abuse payment or refund systems
- Infringe intellectual property rights
17. Reviews and User Content
Where customers are permitted to submit reviews, comments or other content, that content must not be:
- Illegal
- Defamatory
- Fraudulent
- Threatening
- Discriminatory
- Infringing
- Malicious
- Misleading
We may moderate or remove content where legally permitted and reasonably necessary.
18. Third-Party Services
Our website may rely on third-party services including:
- Shopify
- Payment processors
- Delivery providers
- Analytics providers
- Technology providers
Third-party services may be subject to their own terms and privacy practices.
19. Website Accuracy
We endeavour to keep website information accurate.
Occasional typographical, technical or administrative errors may occur.
We may correct such errors when identified, provided doing so does not unlawfully affect existing consumer rights or contracts.
20. Liability
Nothing in these Terms excludes or restricts liability where exclusion or restriction would be unlawful.
In particular, nothing is intended to exclude liability for matters that cannot lawfully be excluded under applicable UK law.
For consumers, we are responsible for losses that are a foreseeable result of our breach of contract or failure to use reasonable care and skill where applicable.
We are not responsible for losses that were not reasonably foreseeable, except where the law provides otherwise.
21. Events Outside Reasonable Control
We will not be responsible for delay caused solely by events outside our reasonable control to the extent permitted by law.
If a significant delay occurs, applicable consumer rights remain available.
22. Privacy
Personal information is handled in accordance with our Privacy Policy.
23. Complaints
If you are dissatisfied with an order or our service, please contact:
We aim to review complaints fairly and provide a reasonable response.
24. Governing Law
These Terms are subject to applicable UK law.
Consumers retain any mandatory rights concerning applicable law, jurisdiction and access to courts that cannot contractually be removed.
Nothing in these Terms prevents a consumer from exercising rights available in England and Wales, Scotland or Northern Ireland as applicable.
25. Changes to These Terms
We may update these Terms from time to time.
Changes will apply prospectively unless the law permits otherwise.
The Terms applicable to an existing purchase will not be altered retrospectively in a way that unlawfully disadvantages the customer.
26. Severability
If a provision is found unlawful or unenforceable, the remaining provisions will continue to apply to the extent legally possible.
27. Contact
Questions regarding these Terms may be sent to:
adasak.shop
Email: info@adasak.shop
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